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After an upgrade to 8.5.1 from 8 which failed. I uninstalled from Add/remove progs. Then re-installed. Then errors on startup and very shaky Sametime. So I used Notes removal tool, rebooted and re-installed again. Now whenever I start I get an error 'AccountPolicyJob' has encountered a problem - Java.lang.NullPointerException. I also cannot use Activities sidebar. I also get errors when trying to change or even view the connections view in preferences Shows - SetOAPassword error and another Java.lang.NullPointerException when trying to save and when viewing I Just get "The currently displayed page contains invalid values". This is driving me nuts. Any suggestions PLEASE. I have found much info about Java.lang.NullPointerException errors but none specific to teh queries I am seeing.
These are JUST the severe log file entries
20T19:26:19.843+01:00 SEVERE CWPMS0014E: Unable to instantiate the provider com.ibm.rcp.managedsettings.provider.portal.PortalPolicyProvider. com.ibm.rcp.managedsettings
2010-09-20T19:26:19.984+01:00 SEVERE Unable to add/update Home Portal account com.ibm.rcp.platform.personality
2010-09-20T19:26:20.109+01:00 SEVERE Problems occurred when invoking code from plug-in: "com.ibm.rcp.personality.framework". com.ibm.rcp.personality.framework
2010-09-20T19:26:20.328+01:00 SEVERE com.ibm.rcp.security.auth.service
2010-09-20T19:26:20.531+01:00 SEVERE An internal error occurred during: "AccountPolicyJob". org.eclipse.core.jobs
2010-09-20T19:26:21.734+01:00 SEVERE CLPDN0026E: Early startup failure: com.ibm.rcp.aaf.startup.Startup com.ibm.rcp.personality.framework.internal
20T19:29:42.125+01:00 SEVERE CLFRB1105E: Exception opening credential store. Operation: unkownn com.ibm.collaboration.realtime.login
20T19:29:45.578+01:00 SEVERE An internal error occurred during: "LocationCommunityLoginJob". org.eclipse.core.jobs
2010-09-20T19:30:31.687+01:00 SEVERE Problems occurred when invoking code from plug-in: "org.eclipse.jface". org.eclipse.jface
2010-09-20T19:30:36.015+01:00 SEVERE Problems occurred when invoking code from plug-in: "org.eclipse.jface". org.eclipse.jface
2010-09-20T19:31:21.109+01:00 SEVERE An internal error occurred during: "Activities". org.eclipse.core.jobs
20T19:39:16.250+01:00 SEVERE An internal error occurred during: "Activities". org.eclipse.core.jobs
2010-09-20T19:51:51.234+01:00 SEVERE CLFNF5067E: Failed to get managed settings. com.ibm.socnet.client.base
2010-09-20T19:51:57.843+01:00 SEVERE Problems occurred when invoking code from plug-in: "org.eclipse.jface". org.eclipse.jface
2010-09-20T19:53:07.437+01:00 SEVERE Problems occurred when invoking code from plug-in: "org.eclipse.jface". org.eclipse.jface
2010-09-20T19:55:05.953+01:00 SEVERE An internal error occurred during: "SetOAPassword". org.eclipse.core.jobs
2010-09-20T19:55:13.156+01:00 SEVERE Event loop exception com.ibm.rcp.personality.framework.internal
2010-09-20T19:55:13.156+01:00 SEVERE Unhandled event loop exception org.eclipse.ui